RETURN & EXCHANGE POLICY
All sales are final. Tanoir Beauty Supply does not issue refunds.
Eligible Exchanges
We will accept an exchange within 7 days of purchase for merchandise that is:
• Unused
• Unopened
• Unworn
• In its original packaging
• In resalable condition
• Accompanied by the original receipt or proof of purchase
Approved exchanges may be made for an item of equal or lesser value. If the replacement item is of lesser value, the remaining balance will not be refunded or issued as cash.
Final-Sale Items
For health, hygiene, and sanitation reasons, the following items are final sale and cannot be exchanged once opened or used:
• Human hair, bundles, wigs, closures, frontals, and extensions
• Braiding and pack hair
• Hair accessories and tools that have been opened or used
• Cosmetics and beauty products
• Haircare and styling products with broken seals
• Clearance, discounted, or promotional merchandise
Defective or Incorrect Merchandise
Please inspect all merchandise before opening. Defective or incorrect merchandise must be reported to Tanoir Beauty Supply within 48 hours of purchase or pickup.
Online and Pickup Orders
Online and pickup purchases are subject to the same exchange policy. Customers are responsible for verifying color, length, quantity, and product selection before opening merchandise.
Shipping charges, delivery fees, and service fees are non-refundable.
Tanoir Beauty Supply reserves the right to refuse an exchange if merchandise does not meet the requirements of this policy.
By completing a purchase, the customer acknowledges and agrees to this Return & Exchange Policy.